FAQ

Frequently asked questions

Where Your Doubts Are Answered

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What makes VECEDOR products unique?



Vecedor blends science and nature to create clean, effective skincare. Our formulas are designed to deliver visible results with high-quality ingredients.



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Are VECEDOR products safe for sensitive skin?


Yes. Our products are dermatologist-tested, gentle, and free from harsh chemicals, making them suitable for most skin types, including sensitive skin.

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Are your products vegan and cruelty-free?


Absolutely. Vecedor is proud to be 100% cruelty-free and does not test on animals. Many of our products are also vegan-friendly.

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Do VECEDOR products contain parabens or sulfates?


No. We avoid parabens, sulfates, and other harmful additives. Our skincare is formulated with safe and effective ingredients you can trust.

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How long does it take to see results?


Results may vary, but most customers notice improvements in hydration, texture, and radiance within 2–4 weeks of consistent use.



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Can I use the Vitamin C Serum daily?


Yes. Our Vitamin C Serum is designed for daily use and works best when applied in the morning followed by sunscreen.



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Should I apply the Anti-Aging Moisturizer in the morning or night?


You can use it both morning and evening. For best results, apply after cleansing and using your serum.



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Can I combine VECEDOR products with other skincare brands?


Yes. Our products are formulated to work well alone or alongside other trusted skincare products.




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Do you ship internationally?


Currently, we ship across the U.S. International shipping to other countries may be added soon.





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How long does shipping take?


Orders are typically processed within 1–2 business days. Delivery time varies by location, usually 3–7 business days.




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How can I track my order?


Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your delivery, and we also have a section here where you can track your order by clicking on: Track-Order.





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What should I do if I receive a damaged product?


Please contact our customer support team within 7 days of delivery. We’ll replace the product or issue a refund.






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Where are VECEDOR products made?


All VECEDOR products are developed with high-quality standards and manufactured in certified facilities in USA.