At Vecedor.com,  we strive to ensure your complete satisfaction with every purchase. However, we understand that occasionally you may need to return a product. Please review our return policy below:

1. Eligibility for Returns:

• Products must be returned within 30 days of purchase.
• Only products purchased directly from Vecedor.com are eligible for return. If the product was purchased from a third-party retailer, please contact them for their return policy.

2. Condition of Returned Items:

• Products must be unused, unopened, and in their original packaging.
• For hygiene reasons, we cannot accept returns on opened or used products unless they are faulty or damaged upon receipt.

3. How to Initiate a Return:

• Contact our customer service team at [vecedor@proton.me] to initiate the return process. Please provide your order number and details about the items you wish to return. Also you can initiate a return within you Vecedor.com Account.

4. Return Shipping:

• Customers are responsible for the cost of return shipping unless the item received was incorrect or damaged.
• We recommend using a trackable shipping method to ensure the safe return of your items.

5. Refunds:

• Once we receive your returned items, we will inspect them and notify you of the status of your refund.
• If your return is approved, refunds will be issued to the original payment method used for purchase.
• Please allow up to [10 Business Days] for the refund to appear in your account, depending on your bank or credit card issuer.

6. Exchanges:

• We do not offer exchanges at this time. If you would like to exchange a product, please initiate a return for the unwanted item and place a new order for the desired item.

7. Exceptions:

• Final sale items are not eligible for return unless they are damaged or defective upon receipt.
• We reserve the right to refuse returns that do not meet the above criteria.

8. Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately. We will provide instructions on how to return the item and will offer a replacement or refund, including return shipping costs.